Before You Email - Quick Answers
These cover the most common questions we get. If yours isn't here, we're one email away.
I just bought the course. Where is it? +
Your access details are delivered to the email address you used at checkout, immediately after purchase. Check the inbox and the spam/promotions folder. If it hasn't arrived within a few minutes, email us at hisame1234567890@gmail.com and we'll get you sorted fast.
How do I access the course on my phone or tablet? +
Everything is accessible from any device with a browser - phone, tablet, or computer. The course materials are designed to be watched and read on the go.
How long do I have access? +
Your access doesn't expire. You can go through the course at your own pace, come back to it whenever you need a refresher, and keep using the templates and prompts as part of your workflow.
I'm stuck on a step in the course. Can you help? +
Yes. Tell us which level or walkthrough you're stuck on, and where exactly you got stuck (include the timecode if it's in a walkthrough). We'll point you in the right direction - the 30-Day Action Plan and Troubleshooting Guide inside the course also cover the most common roadblocks.
Do I need to buy anything else to follow the course? +
No. The free tiers of the tools used in the course are enough to build and publish your first games. The 2026 Tool Stack resource inside the course shows you the free option for every single tool mentioned.
I have a question that isn't listed here. +
Email us at hisame1234567890@gmail.com with as much detail as you can - your name, what you need help with, and any relevant details. We read every message and reply as quickly as we can.
Support Hours
We aim to reply to every message within 24–48 hours. Here's when you can expect the fastest response:
Monday – FridayReplies within 24 hours
WeekendsReplies within 48 hours
HolidaysMay take slightly longer
Helpful Resources
- Inside the course - the 30-Day Action Plan (days 1–30 mapped out), the Troubleshooting Guide (fixes for the seven most common problems), and the Game Blueprint Worksheet (one page from blank timeline to finished game).
- Your platform's own help centers - TikTok, Instagram, and YouTube all have official guides for their interactive features and safe zones.
- Canva & CapCut - both have free tutorial libraries for the exact tools used in the walkthroughs.
Our Commitment To You
This course was built by a video instructor for video instructors. We care about two things: that you understand the system, and that you actually ship your first game. If we can help you do either faster, that's what the support address is for.